Google Upgrades

Thank you so much for pitching in to make the recent Google upgrade seamless!! A quick email was sent to alert users that they might have a problem when they logged in to their email account after the upgrade.  We only had a very few in "panic mode" because they thought they were getting a new account.  Everything worked out and once again the BVCPS staff conquers!!

I have been working on a few more changes that we will implement very soon.  When we switched to Google Apps a couple of years ago...everything was free.  Well now it seems that they want to start charging to use their e-Stream help desk system.  The very, very, very, basic package is still free...but it only allows for 1 user and that happens to be me. That type of limited user system will certainly not work for us.  I am working to make this transition go as well as the email did. I am hoping that the only thing different users will see is the e-Stream link gone from their Google account and a new link under the Technology Department to access the new ticket system.  The new system will work basically the same as our old system even better and it is free!! There will also be a link to the Knowledge Base where you can go to find help and resources.

Again, thanks for your patience and understanding as we undergo these minor changes.

Posted by Kathy Jennings